Aestheria Studio
← Back to examples
WhatsApp bot implementation

A support agent that replies before a lead goes cold.

A practical WhatsApp automation setup for small businesses: answer common questions, collect customer details, suggest next steps, and hand urgent chats to a human. The same flow works for clinics, salons, restaurants, local services, classes, and product sellers.

Hi, what are your prices?
I can help. What are you looking for today?
Book appointmentSee pricesTalk to team
Book appointment
Great. Please share your name, preferred date, and phone number. I will notify the team and confirm availability.
If it is urgent, tap “Talk to team” and I will hand this chat to a person.
Message
Lead capture

Collects name, need, budget, date, location, and contact details before the team replies.

FAQ replies

Answers pricing, timings, menu/catalogue, location, refund, booking, and availability questions.

Human handoff

Flags hot leads and sends people to the team when a conversation needs real attention.

Typical setup includes